• Full name of legal entity: PITTALIS LLP
• Postal address: Global House, 303 Ballards Ln, London N12 8NP
• Contact number: 020 8446 9555
• Data Privacy Manager: Marios Pittalis
You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us before contacting them.
It is vital that the personal data we hold about you is accurate so please keep us informed if your personal data changes during your relationship with us.
What data do we collect?
Personal data means any information about an individual from which we can identify you. It does not include anonymous data.
We may collect, use, store and transfer different kinds of personal data about you, which we have grouped as follows:
• Identity Data
Including first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, national insurance number and gender.
• Contact Data
Including home address, billing address, email address and telephone numbers.
• Financial Data
Including bank account and payment card details.
• Transaction Data
Including details about payments to and from you and other details of the legal services provided to you.
• Business Activities
Including details of your shareholdings, business interests and dealings.
We may also collect any Special Categories of Personal Data about you related to the matter that we are dealing with on your or someone else’s behalf. Special Categories include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.
Pittalis LLP does not provide online services, and our website is not intended for children. If we act on behalf of children, we will seek appropriate parental consent to process their data.
We do not practise criminal law and would not typically envisage collecting any information about criminal convictions and offences. Still, we may do so if it is relevant to the case or matter.
Where we need to collect personal data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to withdraw from or cease acting for you, but we will notify you if this is the case at the time.
How do we collect personal data?
We use different methods to collect data from and about you including through:
• Direct interactions.
You may give us your data by corresponding with us by post, phone, email or otherwise.
• Automated technologies or interactions.
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
• Third parties or publicly available sources.
We may receive personal data about you from various third parties and public sources including Companies House, HM Land Registry etc.
• Information collected or received in connection with a matter we are working on.
We will often receive personal data in connection with the work we are doing – for instance, when conducting litigation; corporate transactions; or advising concerning employment, family or other matters, we might receive personal data from our clients, from other solicitors, or other third parties including professional advisers and litigants in person.
How do we use your personal data?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Where we have parental consent to act for a child.
Disclosing your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table above.
• Barristers, Solicitors and other lawyers.
• Courts and Tribunals.
• Professional advisers including lawyers, bankers, accountants, auditors, and insurers.
• Service providers acting as processors who provide IT, cloud and physical storage facilities and property search providers.
• HM Land Registry, HM Revenue & Customs, regulators, and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
• Medical and other experts as may be pertinent to you case/matter.
• Healthcare professionals, social and welfare organisations.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
• All third parties should respect the security of your personal data and treat it according to the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and per our instructions.
How do we keep your data secure?
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will we use and keep your personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
By law, we must keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for six years after they cease being clients.
In some circumstances, you can ask us to delete your data. Please get in touch for more.
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes. We may use this information indefinitely without further notice to you.
What are your rights?
You have the right to:
• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected. However, we may need to verify the accuracy of the new information you provide to us.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data. You have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or were required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) , and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, overriding your rights and freedoms.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
– If you want us to establish the data’s accuracy.
– Where our use of the data is unlawful, but you do not want us to erase it.
– Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
– You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
– Request the transfer of your personal data to you or a third party. We will provide your personal data in a structured, commonly used, machine-readable format to you or a third party you have chosen. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
– Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing before you withdraw your consent. If you withdraw your consent, we may not be able to provide services to you. We will advise you if this is the case when you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee is usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who has no right to receive it. We may also contact you to ask you for further information concerning your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
This version was last updated on 11 April 2022.